What to look for when choosing a Mobility Scooter

What type of scooter is going to meet your needs? Basically most mobility scooters fall into 3 categories.

1. Boot Collapsible Scooters These either dismantle or fold so that you can put them in the boot of your car or take on public transport. The folding ones will always be heavier to lift as they have to be lifted in one piece be sure that you can manage this before you commit to purchase. The type that dismantle are much easier to lift into your car as they only need to be lifted in smaller units for example our TGA Eclipse model. Generally this type of scooter has about a 9-mile range and with upgraded batteries 18 miles. These scooters will have less user space (rider space) due to their size and are more suited to shopping trips and days out.

2. Pavement Scooters 4MPH These scooters are the next step up and are more suitable to traveling greater distances generally up to 20 miles on a full charge. Many models will have more features such as lights and be of larger construction, which equals more space and a more comfortable scooter to ride.

3. Class 3 Mobility Scooters 6 or 8 mph These will have all the features to allow them be driven on the road (these should be registered with the DVLA) We always recommend that they should be insured too. This type of scooter will have certain extra features such as full suspension, lights and manual brake. Generally these will be far more comfortable and will have larger batteries so will be able to travel greater distances in comfort.

Things to consider when selecting your mobility scooter
• What type of scooter will best meet your needs?
• Where are you going to keep it? Will it fit? Can you get it in?
• Will you fit it? Consider for example if your legs don’t bend easily can you get on and off and is there enough legroom?
• Does the scooters specification match your weight?
• Are the controls suitable? (Sometimes we can reverse the controls for example if the user has had a stroke and has a one sided weakness)
• Is the scooter suitable for the type of terrain that you intend to drive it on.
• Although law does not require it at the moment, we strongly recommend that you insure your mobility scooter, it will protect against third party claims, theft and accident damage. We can arrange this for you when you purchase your scooter.

As a responsible retailer you can visit our show room and try our products without obligation, and you will receive expert advice and help in making the right choice for you. Try before you buy is always the best policy as it can avoid disappointment.

Getting the most from your new Scooter

Whatever type of Scooter you have purchased here are a few tips that may help.

• Always read and make sure you understand the makers hand book
• Charge your batteries regularly to the manufacturers instructions. If you are not going to use you scooter for a while eg. In the winter charge the batteries say once a month to stop them going dead.
• Keep your tyres inflated to the manufacturers specification If your tyres are underinflated it will seriously reduce the range of your scooter.
• Keep your scooter in a dry environment particularly in the winter if not using it for a while. As the damp and cold are not good for the batteries and mechanical / electrical components of your scooter.
• If your scooter develops a fault get your dealer to inspect it. Don’t leave it. Ignoring a fault could effect your personal safety, or develop into a more costly repair.
• Get your scooter serviced by your dealer at the recommended intervals, remember look after your scooter and it will look after you. A well serviced, and maintained scooter will have a better resale value when you come to change it for a new one.

Tips for safe use of your Mobility Scooter.

Please ensure that you are familiar with the following:

• Adjust the scooter to the users body size
• Understand how to operate your scooter.
• Getting on and off procedure safely.
• Understand the adjustable units ie. The steering column and seats etc.
• Understand all of the controls.
• Brakes and stopping.
• Safety on inclines and kerbs.
• Restrictions on alcohol and medicines
• Practice driving in a safe area.
• Behavior in road traffic if applicable.
• Is your eyesight satisfactory to drive a scooter if in doubt consult your optician.
• Is your coordination and balance satisfactory to use a mobility scooter?
• Most importantly be safe and enjoy using your scooter

(These are a few items above taken from our training and assessment form. Which may help you!)


• When using the footpath – Just because you are on the footpath or pedestrian precinct does not make you a pedestrian. If you are on a motorized vehicle you are no longer a pedestrian. Remember pedestrians always have right of way! - Many people on foot will be kind and helpful to the drivers of a wheelchair or scooter, but not everyone!

• In a crowded precinct, market area, or footpath - It is your responsibility to ensure you do not run into anyone or do any harm with your scooter. While many people will make way for you, you cannot expect everyone to do so. Some will appear to not even realize you are there. They will climb round and even over your vehicle rather than allow you room to move.

• Also be very aware of people’s feet.

• When climbing or descending kerbs – Always approach at right angles, with your front wheels straight on to the kerb. Do not climb or descend kerbs higher than the manufacturer recommends. Move carefully, to avoid traumatic bumps – to yourself or the scooter. Kerb climbing in any other manner than that described above will lead to your machine becoming unstable and the risk of possible accident and injury.

• Watch out for: Children – They may well run in front of you without warning. You may only be moving very slowly, but you could still injure a child.

• Elderly People – They may be unable to quickly move aside to let you pass. Give way to them. Disabled people on foot – they too may be unable to dodge you. People with visual problems or impaired hearing – Give them space and time. Other motorised vehicle users – You may be doing all the right things. This does not guarantee they will do likewise. When you need help: You may need to ask people to open doors for you. Most people are willing to help, if asked politely. Don’t struggle to do the impossible or even the very difficult things when there are people around who would help if asked.

• Driving inside shops and buildings – This is where you have the advantage over car users! Not many supermarkets would welcome a car driving round their store. But bigger shops and even some quite small ones are accessible to wheelchairs and scooters. Once inside the store it is your responsibility to drive slowly and safely and not damage the fittings or the stock, or hurt other shoppers or store workers. You may need to ask for help. Again in most cases people are willing if asked properly. Don’t risk pulling down a whole display to reach the top shelf.

• ASK FOR HELP. Speed in shops and buildings – Reduce it! – Drive at the slowest speed to avoid any accident. Be especially careful if you need to reverse, that your way is clear of shop fittings and people. On the Road – Remember you are not driving a car, but a very small and slow vehicle, which is therefore more vulnerable. If it is possible, use the footpath. It is wise to avoid using roads, particularly busy ones.

• WHEN DRIVING YOUR VEHICLE ON THE ROAD: Remember although this is legal for all Class 3 scooters it is not always safe or sensible to do so. You are responsible for your own safety and that of other road users. The normal rules of the road apply and you must observe the law about: Driving on the left side of the road. Never drive against the traffic. One way streets – Never drive against the traffic. Giving way where cars would give way (details in the Highway Code).

Word to the wise from our engineer.

If in doubt ask!!!

Call us on 01922 628222

Most common call outs and easy fixes.

My Scooter won’t run, most common causes:

• Is it charged? Recharge Batteries

• Is the brake in the correct position? Turn ignition off move brake to correct position & turn off ignition and then back on to reset controller.

• Has the scooter gone into sleep mode? If so turn ignition off and then back on to clear fault.

• Is the charger connected? For safety the scooter will not run when the charger is connected. Remove charger plug from scooter and retry.

• If your scooter stops and will not restart? Check the overload switch this can be reset by pressing the button in, and then retry.

• If for any reason you feel that your scooter is not driving correctly or making an unusual noise. Stop using it and contact your dealer.

(All advice in this article is general to most mobility scooters and no liability can be accepted for matters arising from the above. If in any doubt please refer to the manufacturers hand book or consult your dealer.)